Review Dispute & Appeal Policy

Review Dispute & Appeal Policy

Verified Company Reviews

Effective Date: 29-01-2026

This Review Dispute & Appeal Policy explains how disputes, challenges, and appeals related to reviews are handled on Verified Company Reviews (“Platform”, “we”, “us”, “our”).


1. Purpose

This Policy exists to:

  • Protect the integrity of reviews

  • Ensure fairness for both users and businesses

  • Provide a structured dispute and appeal process


2. Who May Submit a Dispute

Disputes may be submitted by:

  • A business that is the subject of a review

  • A reviewer whose content was moderated or removed

Third parties not directly involved will not be considered.


3. Valid Grounds for Dispute

Disputes may be submitted only if the review allegedly:

  • Violates the Reviewer Terms of Use

  • Contains false or misleading statements

  • Includes prohibited content (harassment, hate speech, personal data)

  • Is suspected to be fake or manipulated

  • Infringes legal rights

Disagreement with opinions or negative feedback alone is not grounds for removal.


4. How to Submit a Dispute

Disputes must be submitted via email to:

📧 contact@verifiedcompanyreviews.com

Include:

  • URL of the review

  • Reason for dispute

  • Supporting evidence (if applicable)

Incomplete or abusive submissions will be ignored.


5. Review Process

Upon receipt:

  1. The review may be temporarily flagged or hidden

  2. Evidence is assessed internally

  3. Additional information may be requested

  4. A decision is issued

Typical review time: up to 14 business days


6. Appeal Process

If dissatisfied with the decision:

  • One appeal may be submitted within 14 days

  • Appeals must include new or clarifying information

Appeal decisions are final unless required otherwise by law.


7. No Guaranteed Outcome

Submission of a dispute or appeal does not guarantee:

  • Review removal

  • Rating changes

  • Account reinstatement


8. Abuse of the Process

Misuse of the dispute system may result in:

  • Rejected submissions

  • Account restrictions

  • Permanent suspension


9. Legal Disclaimer

Verified Company Reviews acts as a neutral platform and does not adjudicate legal disputes between users and businesses.

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